Shipping policy

Shipping Policy

Thank you for shopping with us. Please read our Shipping Policy carefully before placing an order.

Order Processing

Orders are processed within 0–1 business day after payment has been successfully confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.
In rare circumstances such as high order volume or unforeseen events, processing times may be extended.

Shipping Time

Estimated delivery time is 7–15 business days after the order has been shipped.
Delivery times are estimates only and may vary depending on the destination, customs clearance, weather conditions, carrier delays, or other circumstances beyond our control.

Order Tracking

Once your order has been shipped, a tracking number will be provided if available.
Tracking information may take several business days to update after shipment.

Shipping Delays

While we strive to deliver orders within the estimated timeframe, we cannot guarantee delivery dates. We are not responsible for delays caused by shipping carriers, customs inspections, natural disasters, or other events beyond our reasonable control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete addresses.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us as soon as possible. We will work with the shipping carrier to investigate the issue and determine an appropriate resolution where applicable.